You can import Twitter and Instagram user-generated content (UGC) from Livefyre Studio to AEM Assets using the UGC Importer.
Import UCG content into AEM Assets
Import UGC content to AEM Assets by:
- Accessing your Livefyre Library.
- Searching real-time on Twitter and Instagram using Livefyre Social Search.
Note: To perform a rights request in AEM Assets, you must set up rights requests in Livefyre. See Rights Management for more information on how to set up rights requests in Livefyre.
Note: To select real-time content from Instagram in AEM Assets, you must set up social accounts in Livefyre. See Social Accounts for more information on how to set up social accounts in Livefyre.
To import assets into AEM, perform the following steps:
- Select UGC from your Livefyre Library or real-time from Twitter or Instagram. See Select UGC to Import into AEM Assets for information on how to select UGC.
- Manage the rights on the UGC. See Request Rights Using AEM Assets for information on how to manage rights. You must have rights to the UGC content you import into AEM Assets. Grant rights by:
- Sending a request to the social content owner.
- Manually overriding rights status.
- Click Import to complete the import process.
- Publish UGC using Livefyre components or AEM default components.
Selecting UGC content is the first step in importing UGC content to AEM Assets. Select content from your Livefyre Library or run real-time searches across Twitter and Instagram.
- Log in to AEM Assets library.
- Click Create, then Import UGC.
- Find content:
- From Livefyre by clicking on the UGC Library tab. Use the filters and search to find content from the UGC Library.
- From Twitter and Instagram by clicking on the Twitter or Instagram tab and use the search or filters to find content.
- Click on the assets you want to import to AEM Assets. The assets you select are automatically counted and saved under the Selected tab.
- (Optional) Review and confirm the UGC content to import. click on the Selected tab.
- Click Next.
You must select UGC to import into AEM Assets before you can request rights for those assets.
Request rights for Assets you want to import from the UGC Library, Twitter, or Instagram. You can:
- Send a message to the owners of multiple assets at a time by using Bulk Message
- Override the rights for multiple assets at once using Bulk Attribute Content Rights
- Choose whether you want to message the content owner or manually attribute content rights for each asset you selected using Custom Actions.
Note: If any content item previously had rights requested or granted in the LIvefyre platform, the status of the rights request will reflect appropriately for the content item.
Note: Overriding a rights request is stating that you own the content. Do not override a rights request without verifying that you own the content.
- Choose one of the following options under Actions in Bulk:
- Bulk Message to send a message to the owners of several assets at once
- Bulk Attribute Content Rights to override the rights for multiple assets at once
- Custom Actions to choose whether to message the asset owner or override the rights request for each, individual piece of content. If you choose Custom Actions:
- (Optional) Send a rights request message or modify the message for a rights request under individual assets.
- Click Import.
You can see the status of a pending Rights Request for an Asset in Livefyre Studio.
Note: If content is pending a rights request, the asset will not display in AEM Assets until rights are granted. The asset automatically appears in AEM Assets when a rights request is granted.
Manage Content with Pending Rights Requests
- Log in to Livefyre.
- Click Library.
- Click All Assets.
- Use the options in the Rights filter to see the status of Rights Requests for specific assets.
Publish UGC in AEM Sites or Communities
You can use UGC in AEM Sites or Communities in one of two ways:
- To use the content with the Social Media information it came from (for example, to make a piece of Twitter content come with the data from Twitter as well as the Twitter logo), the content must be inside a Livefyre component on an AEM Site.
- Note: Any UGC content published to a Livefyre component happens in real time and does not go through the AEM publish workflow.
- To use the content as media only (for example, to use a photo by itself on your site with no information about where it came from, like Twitter or Instagram), use the asset in an image component on an AEM Site. Video or text-only content is not supported outside of the UGC context.