Quantify (and display) content streams in your Apps.
Use indicators to quantify and display traffic counts on your site.
- Listener Count: displays the number of people actively engaged in the conversation (either on the page, or following).
- Top Comments: lists the 25 most liked comments in the conversation.
- Hot Threads: displays the 25 most popular threads within the Collection, ordered by popularity.
The Livefyre Listener Count displays the number of people actively on the page at any given time, plus the number of people following the conversation. If someone is on the page and following the conversation, that user will not be double counted. For example, if a user is on a page and clicks Follow, the listener count will not increase; if that user then clicks Unfollow, the count will not decrease.
The listener count displays a maximum of 10 avatars, and displays avatars only for those people who have clicked Follow for the conversation.
Note: Due to space constraints, the mobile interface displays only the number of listeners, and a small “people” icon.
The Top Comments view displays the 25 most liked comments in the Collection. If an original post receives the most likes, the post, but not its replies, will be listed. If a reply receives the most likes, its immediate parent, up to the top level post, will also be displayed. This list is not real-time, and will update only when the page is refreshed or another sort view (Newest or Oldest) is selected.
If a user posts a comment from the comment editor while viewing the Top Comments view, the user will be switched back to the Newest view. If a user likes or replies to one of the Top Comments, it will stream into the Top Comments view for the user to see.
To optimize for performance, Livefyre caches data for up to 2 minutes. There may be a slight lag in the most recent likes that appear.
If there are no comments in the Collection with likes, users will see the message There are not enough likes yet, and a link to See what’s new.
Note: Top Comments and Hot Threads may not be included in the same Collection.
For information on enabling the Top Comments view, please see Studio > Network Settings > Default Settings.
The Hot Threads view displays the 25 most popular threads within the Collection, ordered by popularity. This includes all content in the Collection, including manual posts, content from SocialSync and content from Curate.
Note: Hot Threads is available on Comments, but not Live Blog or Chat.
For more information on enabling the Hot Threads view, please see Studio > Network Settings > Default Settings.
Clicking Hot Threads at the top of the stream replaces the contents of the Collection with previews of up to 25 threads with the highest “popularity scores” from the Collection. A popularity score is calculated for each thread using Livefyre’s proprietary and evolving algorithm. The preview displays a top level comment, and up to 5 of the most popular replies, as well as the direct parent of each of these top 5 replies.
If there are no threads in the stream with a popularity score, no comments will be displayed, and users will see the message There are not enough threads yet, and a link to See what’s new.
The Hot Threads list is not real-time, and will update only when the page is refreshed or another view (Newest or Oldest) is selected. (If a comment is moderated and Bozo’d or trashed, it will be removed from the list immediately.)
From the preview, click Show entire Thread to replace the Hot Threads view with a breakout view of the thread in context, including every reply within that thread. (No other threads are displayed in the breakout view.) Click Hot Threads to return to the Hot Threads view.
Moderators can view all pending content in the breakout view and inline moderation is available. Likes, replies, edits and moderation actions will continue to stream in real-time in the breakout view.
Posting from the Hot Threads View
Posting a comment from the top comment box in the Hot Threads view will switch users back to the Newest view.
Replies or Likes posted in the Hot Threads view will appear in the stream without changing views. Sorting options and the comment notifier are not available in the Hot Threads view.
To optimize for performance, Livefyre caches data for up to 2 minutes. There may be a slight lag in the most recent Hot Threads that appear.